Your People
Your People
An in-depth look at Your People and their impact on transformation at Insurance Transformation Summit 2024
An in-depth look at Your People and their impact on transformation at Insurance Transformation Summit 2024
Gender-balanced companies outperform those with male dominated boards by 21% in terms of profitability
”
– World Economic Forum
Financial services firms with more women in executive roles have a 21% higher profitability ratio than those with fewer.
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– McKinsey & Company
Organisations with strong learning cultures see 45% higher employee satisfaction and 21% higher profitability.
”
– Deloitte
Gender-balanced companies outperform those with male dominated boards by 21% in terms of profitability
”
– World Economic Forum
Financial services firms with more women in executive roles have a 21% higher profitability ratio than those with fewer.
”
– McKinsey & Company
Organisations with strong learning cultures see 45% higher employee satisfaction and 21% higher profitability.
”
– Deloitte
AGENDA
STAY UP TO DATE
The financial services industry has a history of reliance on human interaction for customer support, but this legacy shouldn’t stand in the way of innovation: the landscape is rapidly evolving.
The Zendesk CX Trends 2024 Report highlights the top 10 trends that are most important to creating a positive CX. The financial services industry has long been a custodian of sensitive data, but with the mass adoption of generative AI, the question of customer trust in data security has become paramount.
The Zendesk CX Trends 2024 Report highlights the top 10 trends that are most important to creating a positive CX. The transformative power of AI is at the heart of this year’s trends, with the capacity to improve all aspects of the customer journey, and in turn, enhance CX.
Customer experience is a constant priority within all areas of the financial services industry, but with the introduction of regulations like Consumer Duty, more demand for transparency from customers and an ever-growing focus on digital experiences, the area is undergoing significant transformation.
Our expert speakers include:
Head of SME & Schemes Trading
Covea Insurance
Founder & Chief Strategy Officer
Flock
Director of Strategy & Planning
Simply Business
Partner
Albany Beck
Founder
Bright Blue Hare
Ready to join us at ITS 2024?
Be part of the Europe’s fastest growing and biggest insurance tranformation event.
REPORT
Access MoneyNext Insider
Sign up for the report featuring video interviews, articles and inside tips from some of the industries leading contributors.
MoneyNext Insider is your guide to where transformation is now and where it will be next!
Insurance Transformation Summit brings together trailblazers from across the insurance industry to assess the impact of digital transformation and progress their digital journey.
Co-located at MoneyNext 2024, attendees benefit from complimentary access to 3 further established industry events; Wealth, Banking and Lending Transformation Summits.
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