Insurance. Transformed.

29th November 2023 | Novotel London West

Over 600 insurance trailblazers representing 70+ insurers unite to discuss the internal and external factors disrupting insurance.

No matter where you are on your transformation journey, Insurance Transformation Summit provides inspiration and confidence for your next steps.

In Partnership with:

Smart Communications partners attend for Free. Reserve your VIP ticket now!

In Partnership with:

Smart Communications partners attend for Free. Reserve your VIP ticket now!

600+

Attendees

80+

Speakers

70+

Insurers Represented

Theatres

58%

Director Level +

Quick Facts

600+

Attendees

80+

Speakers

70+

Insurers Represented

Theatres

58%

Director Level +

The next step in your

Insurance Transformation

journey

The insurance industry is changing.

Legacy systems, complicated manual processes and strict regulations have resulted in a slow rate of change compared to other industries. However, the impact of Covid-19, increasing insurtech competition, and heightened customer expectations are paving the way for a new, fast-paced, digital-first insurance market.

Insurance Transformation Summit aims to explore digital innovation across the sector, providing the tools to optimise performance, drive efficiency, rethink business models and engage more directly with customers.

Insurers across the country are embracing a digital future, will you be joining them?

80+ visionary speakers will answer the most pressing industry questions.

Network and learn alongside 600 colleagues and peers from the insurance industry.

No matter where you are on your transformation journey, Insurance Transformation Summit provides inspiration and confidence for your next steps.

What's Included:

As an insurer, what's included in your complimentary ticket?

Everything!

Access to All Theatres & Conference Tracks

Access to Exhibition Floor

Refreshments & Buffet Lunch

Networking Drinks Reception

Inclusion in the Networking App

Speakers Include

Hear from visionaries from across the insurance sector

Donna Wayman
Chief Operating Officer
Zurich Legacy Solutions

Bob Crozier
Chief Architect Head of Enterprise Architecture & Global head of Blockchain
Allianz Technology

Rachel Harrison-Smith
Group Chief Enterprise Data Architect
Bupa

Sten Saar
CEO
Zego

Adam Powell
Co-Founder & Chief Operating Officer
Policy Expert

Hedi Mardisoo
CEO & Co-Founder
Cachet

Antton Pena
Founder and CSO
Flock

Jeremy Trott
Claims Director
Ecclesiastical Insurance Group

Dr. Massimo Cavadini
Senior Executive Partner, Global Partner of Insurance Solutions - Global Consulting
Munich Re

Dylan Bourguignon
CEO
So-Sure

Why Attend

What to expect at Europe's leading Insurance Transformation event

Learn

Discover the wisdom of our visionary speaker line-up, where 80+ industry trailblazers inspire and instil confidence for your digital journey. Experience a dynamic, interactive agenda featuring panels, talks, Q&A's, and masterclasses, from large theatres to intimate roundtables, catering to diverse perspectives and empowering your next step. Discover our 11 summit themes directly impacting the future of insurance.

Connect

Connect with the highest concentration of insurance tech decision makers in Europe, fostering meaningful connections for professional development and organizational value. We take networking to new heights with interactive sessions, panel discussions, masterclass roundtables, and a personalized event app. Join the meetup - a super efficient way to connect with pre-scheduled meetings to discover new technologies. Enjoy the ITS networking drinks to strengthen relationships and discuss highlights. Our ultimate networking experience empowers you to forge lasting connections, gain valuable insights, and elevate your professional journey.

Connect

Experience

Experience a summit experience unlike any other. Enjoy our first-class hospitality with barista-made coffee, healthy smoothies, and delicious food during breaks. We proudly showcase industry-leading partners alongside Europe's most innovative start-ups, creating a vibrant ecosystem that fuels collaboration and pushes the boundaries of insurance transformation. Prepare to immerse yourself in a dynamic and inspiring environment where connections are forged, knowledge is shared, and innovation thrives. Experience unrivalled learning, next level networking and the opportunity to shape the future of the industry.

Learn. Connect. Transform.

Where will digital transformation take you next? Discover the unknowns, challenges, and opportunities facing insurers and take the next steps in your digital transformation journey.

Digital Transformation

In the face of intense pressure from new entrants, traditional insurers are battling legacy systems, scalability issues, and heightened customer expectations. Very few would disagree that digital transformation will remain a priority in the coming years, but keeping up with the pace of change and developing clear digital roadmaps is now essential.

AI, Data &
Automation

Deep-dive into the world of artificial intelligence. Explore how Insurers are utilising revolutionary tech, maximising data and automating processes. In an AI-powered world, the opportunities are endless, but can Insurers capitalise?

Customer Experience & Personalisation

In a world dominated by Netflix, Amazon, Google and other tech giants, the experiences offered to customers are crucial. For Insurers, developing a seamless digital journey, an omnichannel approach, and a personalised experience is almost non-negotiable in this key competitive battleground.

ESG & Sustainability

ESG has been promoted to the top of the strategic agenda for insurers. From helping clients manage increasing climate related risks, to internal commitments to contribute in a positive way. Whilst the challenges are plentiful, there are genuine business and economic opportunities available to those who get their ESG strategies right.

Digital Culture & Future of Work

There’s more to digital transformation than technology. This year we’re shifting the focus from the tech to the people, exploring the working cultures that makes sense in today's world and the changing role of HR in Insurance

InsurTech & Partnerships

InsurTech has altered the status quo and continues to drive disruption across the sector. But how is the InsurTech landscape maturing? How are the incumbents reacting? And how are InsurTech partnerships with traditional players working in practice?

Cloud Native IT & Networks

No longer consigned to dark basements, insurers are relying ever more heavily on their IT departments to offer their customers a modern and secure journey. But how is Cloud technology impacting the sector? And How can network infrastructure be improved?

Engineering & Product Development

Engineers play an essential role in the digital transformation of the insurance sector, and many are exploring a DevOps model to accelerate innovation. Explore leading strategies the world’s top insurers are adopting to fast-track development, remain agile, and offer new and exciting services

Open & Embedded Insurance

As the open banking movement consolidates, we are looking at the impact this is having on the insurance sector. How are API projects developing? And do new embedded insurance approaches represent a threat or opportunity for traditional insurers?

Web3 - Blockchain & the Metaverse

If you can sift successfully through the hype and speculation, the Web3 economy, currently under-insured, could hold huge potential for growth. But how can insurers capitalise, how could these emerging trends shape the market, and can blockchain be utilised internally to streamline processes?

Cyber Security

Maintaining a robust cyber security strategy has always been a priority for insurers, but in today's digital world, the cyber threat landscape is constantly evolving. ITS 23 will share the latest strategies to utilise technology and develop a holistic cyber security approach

Download the Event Overview

Your guide to why you should attend Insurance Transformation Summit and what's included in your ticket.

Previous Attendees

You'll be in Great Company

In Pictures

Insurance Transformation Summit 2022

Loved by Previous Attendees

“It was good! Our moderator was excellent, she did a great job to make us feel quite comfortable and actually create a quite informal environment. So, I think everybody on the panel felt very comfortable and actually quite easy to get through the key questions that she had.

It’s got a nice buzz. It’s good to see lots of different folks here, not only traditional insurers that usually come to these conferences but lots of insurtechs, lots of different organisations outside of insurance, essentially just trying to learn.

Roy Jubraj, Chief Strategy and Transformation Officer, esure

“It was great! Brilliant panel, brilliantly moderated, audience, very engaged - a great panel.

Really good event. Good set of exhibitors, I think there’s a great cross-section of the insurance industry here. And it’s great to see people again at events post the last couple of years.”

James Wright, Head of Technology - Beazley Digital, Beazley

“Great event, thank you!

It’s the first time I’ve been here and I find it very interesting the mix of established insurers, insurtech and other parts of the insurance ecosystem.

It was a great discussion, the panellists were those that made all the difference and thanks to them for a great and engaging session.”

Luca Russignan, Director, Insurance Intelligence, Capgemini

And our Partners

“It’s great, I love the thought exchange we’re having here and we’re really tackling specific topics - What the future of transformation in insurance is going to look like. And you have a lot of tech here and you obviously have the insurance here but we’re all going towards the same goal on how to create a better customer experience and how to transform the role insurance companies are going to play in the future.

Job really well done so far, we’re enjoying it. It’s a great conglomerate of insurance, tech and service providers. We’ll definitely come back.”

Sarah Uhlfelder, VP Partner Sales EMEA, Nortonlifelock

“It’s a great event and I’m really glad to be here. Being on stage was great, good conversations to be had and good challenges to discuss.

The organisation’s been excellent here and putting on events after all this break it’s been quite difficult, but here actually they’ve nailed it.”

Dominic Stewart, Senior Director, Cloud Engineering, Oracle UK

“The event is amazing, we’ve met some very interesting people, and the food was great.

It’s really nice to meet people face to face and to be able to talk to people, which we haven’t been doing for a few years during pandemic, so it’s great to be back at it again!"

Insurance. Transformed.

Over 600 insurance trailblazers representing 70+ insurers unite to discuss the internal and external factors disrupting insurance.

No matter where you are on your transformation journey, Insurance Transformation Summit provides inspiration and confidence for your next steps.

In Partnership with:

Smart Communications partners attend for Free. Reserve your VIP ticket now!

In Partnership with:

Smart Communications partners attend for Free. Reserve your VIP ticket now!

Quick Facts

The next step in your

Insurance Transformation

journey

What's Included:

As an insurer, what's included in your complimentary ticket?

Everything!

Access to All Theatres & Conference Tracks

Access to Exhibition Floor

Refreshments & Buffet Lunch

Networking Drinks Reception

Inclusion in the Networking App

Speakers Include

Why Attend

Learn

Connect

Connect

Experience

Learn. Connect. Transform.

Download the Event Overview

Previous Attendees

In Pictures

Loved by Previous Attendees

“It was good! Our moderator was excellent, she did a great job to make us feel quite comfortable and actually create a quite informal environment. So, I think everybody on the panel felt very comfortable and actually quite easy to get through the key questions that she had.

It’s got a nice buzz. It’s good to see lots of different folks here, not only traditional insurers that usually come to these conferences but lots of insurtechs, lots of different organisations outside of insurance, essentially just trying to learn.

Roy Jubraj, Chief Strategy and Transformation Officer, esure

“It was great! Brilliant panel, brilliantly moderated, audience, very engaged - a great panel.

Really good event. Good set of exhibitors, I think there’s a great cross-section of the insurance industry here. And it’s great to see people again at events post the last couple of years.”

James Wright, Head of Technology - Beazley Digital, Beazley

“Great event, thank you!

It’s the first time I’ve been here and I find it very interesting the mix of established insurers, insurtech and other parts of the insurance ecosystem.

It was a great discussion, the panellists were those that made all the difference and thanks to them for a great and engaging session.”

Luca Russignan, Director, Insurance Intelligence, Capgemini

And our Partners

Job really well done so far, we’re enjoying it. It’s a great conglomerate of insurance, tech and service providers. We’ll definitely come back.”

Sarah Uhlfelder, VP Partner Sales EMEA, Nortonlifelock

“It’s a great event and I’m really glad to be here. Being on stage was great, good conversations to be had and good challenges to discuss.

The organisation’s been excellent here and putting on events after all this break it’s been quite difficult, but here actually they’ve nailed it.”

Dominic Stewart, Senior Director, Cloud Engineering, Oracle UK

“The event is amazing, we’ve met some very interesting people, and the food was great.

It’s really nice to meet people face to face and to be able to talk to people, which we haven’t been doing for a few years during pandemic, so it’s great to be back at it again!"

Roi Amir, CEO, Sprout.ai

Watch the ITS 2023 Trailer

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