Agenda

Visionary insight and opinion to support and challenge your transformation journey

Insurance. Transformed.

0920 - 0940

Theatre 1 & 2

Organisers Welcome and Chairs Opening

0940 - 1020

Theatre 1

Digital Disruption in Insurance: Reshaping an Industry

How are customer expectations of the sector changing and what impact is that having?
What does a digital roadmap look like for large, established insurers?
Does the increase in digital approaches represent a challenge or opportunity?
Insurance 2030: What are the key characteristics of insurers of the future

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

0940 - 1020

Theatre 2

AI & Automation: The Future of Insurance

How Is AI reshaping claims, distribution, underwriting and pricing?
What new opportunities and revenue streams can AI open up?
How is the use of AI impacting the customer? What are the benefits?
Responsible AI: Are Insurers clear on AI bias, fairness, inclusion and equity

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1020 - 1040

Theatre 1

Insurance In the Cloud: Why Embracing Cloud Technology is the Only Way Forward

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1020 - 1040

Theatre 2

Maximising Data to Drive Customer Personalisation

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1040 - 1100

Theatre 1

Leveraging AI to Reshape the Future of Insurance

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1040 - 1100

Theatre 2

End To End Claims Management Transformation with Digitisation

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1100 - 1130

Morning Break

1130 - 1210

Theatre 1

CX in Insurance: Optimising the Customer’s Journey

How is emerging tech being utilised to transform customer experiences?
What are the benefits of hyper- personalization for both the insurer and the customer?
How can we keep evolving digital self-service in insurance?
Understanding a changing customer base: Why data is still the key

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1130 - 1210

Theatre 2

The Challenges and Opportunities of ESG in Insurance

How to develop a strategy covering internal approaches, client risks, ESG standards and external investments?
Should ESG be viewed as an opportunity and competitive advantage?
How to ensure robust compliance to a developing ESG regulatory landscape?
Ensuring Transparency: How the industry can engender trust with their ESG approach?

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1130 - 1210

Theatre 3

Modernising Insurance Product Development and Exploring Business Models

How are traditional revenue streams shifting across the insurance sector?
What are the benefits of low-code/no-code development?
How are APIs being used to enable the development of new products and services
Can traditional insurers keep pace with insurtech and digital challengers?

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1215 - 1235

Theatre 1

Transforming Underwriting with Emerging Technologies

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1215 - 1235

Theatre 2

Real-Time Responses: How Insurers Should be Reacting to Shifts in Risks and Behaviours

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1215 - 1235

Theatre 3

Insurance in the Metaverse

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1240 - 1300

Theatre 1

The Changing Role of Brokers: Adopting a New Approach in an Evolving Insurance Landscape

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1240 - 1300

Theatre 2

New Insurance Ecosystems for a New Digital Insurance Era

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1240 - 1300

Theatre 3

Is the Future of Insurance Preventive rather than Reactive?

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1300 - 1400

Lunch

1400 - 1440

Theatre 1

Insurtech Landscapes: Driving Digital Disruption

Can traditional players emulate speed to market to match new tech challengers?
How are partnerships developing between traditional players and insurtech?
What are the hottest trends on the insurtech horizon?
How is insurtech benefiting the customer and can it rebuild trust across the industry?

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1400 - 1440

Theatre 2

Accelerating Diversity and Inclusion in Insurance

What is the current picture across the sector?
Why has employer branding and messaging never been more valuable?
What are the wider benefits of a diverse workforce at both entry level and in leadership positions?
Success stories: Which DE&I strategies and approaches are making a difference

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1400 - 1440

Theatre 3

Cybersecurity for Insurers: Internal Challenges, External Opportunities

How to develop a robust and holistic cyber security strategy
How predictive analytics can be utilised to protect against insurance fraud?
The cyber insurance market is a growing business line: How can insurers capitalise?
How to tailor cyber products to customer requirements in a complex digital world?

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1445 - 1505

Theatre 1

How Insurers Can Unlock the Potential of Web 3.0

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1445 - 1505

Theatre 2

Insurance and the API Economy

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1445 - 1505

Theatre 3

Will Tech Giants Disrupt Insurance?

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1510 - 1530

Theatre 1

Focusing on Insurance Resilience in an Increasingly Turbulent World

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1510 - 1530

Theatre 2

Data Science in Insurance: Opportunities and Risks

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1510 - 1530

Theatre 3

Telematics and UBI: Exploring the Future of Motor Insurance

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1535 - 1555

Theatre 1

Reshaping the Sector with Embedded Insurance

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1535 - 1555

Theatre 2

How IoT will Continue to Revolutionise The Insurance Industry

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1535 - 1555

Theatre 3

Blockchain in Insurance: From Hype and Headlines to Tangible Use-Cases

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1600 - 1640

Theatre 1

AI, Data & Risk: Shifting from Risk Protection to Risk Prevention

Why behavioural analytics can power the shift from reactive to preventative
How can insurers manage and utilise the explosion of data from connected devices?
Tangible Use-cases: How are things working in practice?
What are the wider benefits of predictive analytics across the sector?

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1600 - 1640

Theatre 2

Digital Strategy, Culture and the Future of Work

How important is a digital culture and employee experience in today’s insurance landscape?
Can insurers achieve organisational resilience and what Does this actually look like?
How are Insurers developing the skills and talent to embrace emerging technologies?
Is the role of HR changing and why digital transformation could start here

Conrad Ford, Chief Product & Strategy Officer, Allica Bank

1640 - 1800

Networking Drinks

Agenda

Visionary insight and opinion to support and challenge your transformation journey

Insurance. Transformed.

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