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Visionary insight and opinion to support and challenge your transformation journey

Insurance. Transformed.

0920 - 0940
Theatre 1 & 2
Organisers Welcome and Chairs Opening
0940 - 1020
Theatre 1
Panel: Digital Disruption in Insurance: Reshaping an Industry
  • How are customer expectations of the sector changing and what impact is that having?
  • What does a digital roadmap look like for large, established insurers?
  • Does the increase in digital approaches represent a challenge or opportunity?
  • Insurance 2030: What are the key characteristics of insurers of the future
Adam Powell, Co-Founder & Chief Operating Officer, Policy Expert
0940 - 1020
Theatre 2
Panel: AI & Automation: The Future of Insurance
  • How Is AI reshaping claims, distribution, underwriting and pricing?
  • What new opportunities and revenue streams can AI open up?
  • How is the use of AI impacting the customer? What are the benefits?
  • Responsible AI: Are Insurers clear on AI bias, fairness, inclusion and equity

Bob Crozier, Chief Architect, Allianz Technology

Massimo Cavadini, Senior Executive Partner/Global Leader of Insurance Solutions, Munich Re

1025 - 1045
Theatre 1
Insurance In the Cloud: Why Embracing Cloud Technology is the Only Way Forward
1025 - 1045
Theatre 2
End To End Claims Management Transformation with Digitisation
1050 - 1110
Theatre 1
Transforming Underwriting with Emerging Technologies
1050 - 1110
Theatre 2
Maximising Data to Drive Customer Personalisation

Sten Saar, CEO, Zego

1110 - 1140
Exhibition
Networking Break
1140 - 1220
Theatre 1
Panel: CX in Insurance: Optimising the Customer’s Journey
  • How is emerging tech being utilised to transform customer experiences?
  • What are the benefits of hyper- personalization for both the insurer and the customer?
  • How can we keep evolving digital self-service in insurance?
  • Understanding a changing customer base: Why data is still the key

David George, CEO, Bikmo

Anthony Davies, Head of Conduct Risk and Compliance UK Protection and Fin Techs, Legal & General

1140 - 1220
Theatre 2
Panel: The Challenges and Opportunities of ESG in Insurance
  • How to develop a strategy covering internal approaches, client risks, ESG standards and external investments?
  • Should ESG be viewed as an opportunity and competitive advantage?
  • How to ensure robust compliance to a developing ESG regulatory landscape?
  • Ensuring Transparency: How the industry can engender trust with their ESG approach?

Keith Davies, Chief Risk and Compliance Officer, Admiral Group PLC

1140 - 1220
Theatre 3
Panel: Modernising Insurance Product Development and Exploring Business Models
  • How are traditional revenue streams shifting across the insurance sector?
  • What are the benefits of low-code/no-code development?
  • How are APIs being used to enable the development of new products and services
  • Can traditional insurers keep pace with insurtech and digital challengers?
1225 - 1245
Theatre 1
New Insurance Ecosystems for a New Digital Insurance Era
1225 - 1245
Theatre 2
Real-Time Responses: How Insurers Should be Reacting to Shifts in Risks and Behaviours
1225 - 1245
Theatre 3
Insurance in the Metaverse
1250 - 1310
Theatre 1
The Changing Role of Brokers: Adopting a New Approach in an Evolving Insurance Landscape

Hedi Mardisso, CEO & Co-Founder, Cachet

1250 - 1310
Theatre 2
Leveraging AI to Reshape the Future of Insurance

Antton Pena, Founder and Chief Strategy Officer, Flock

1250 - 1310
Theatre 3
Is the Future of Insurance Preventive rather than Reactive?
1310 - 1410
Exhibition
Lunch & Networking
1410 - 1450
Theatre 1
Panel: Insurtech Landscapes: Driving Digital Disruption
  • Can traditional players emulate speed to market to match new tech challengers?
  • How are partnerships developing between traditional players and insurtech?
  • What are the hottest trends on the insurtech horizon?
  • How is insurtech benefiting the customer and can it rebuild trust across the industry?

Luca Russignan, Senior Director, Insurance Intelligence, Capgemini – Moderator

Tim Smyth, CEO, BSpoke Insurance Group

1410 - 1450
Theatre 2
Panel: Accelerating Diversity and Inclusion in Insurance
  • What is the current picture across the sector?
  • Why has employer branding and messaging never been more valuable?
  • What are the wider benefits of a diverse workforce at both entry level and in leadership positions?
  • Success stories: Which DE&I strategies and approaches are making a difference
1410 - 1450
Theatre 3
Panel: Cybersecurity for Insurers: Internal Challenges, External Opportunities
  • How to develop a robust and holistic cyber security strategy
  • How predictive analytics can be utilised to protect against insurance fraud?
  • The cyber insurance market is a growing business line: How can insurers capitalise?
  • How to tailor cyber products to customer requirements in a complex digital world?
1455 - 1515
Theatre 1
How Insurers Can Unlock the Potential of Web 3.0
1455 - 1515
Theatre 2
Insurance and the API Economy
1455 - 1515
Theatre 3
Will Tech Giants Disrupt Insurance?
1520 - 1540
Theatre 1
Focusing on Insurance Resilience in an Increasingly Turbulent World
1520 - 1540
Theatre 2
Data Science in Insurance: Opportunities and Risks
1520 - 1540
Theatre 3
Telematics and UBI: Exploring the Future of Motor Insurance
1545 - 1605
Theatre 1
Reshaping the Sector with Embedded Insurance

David Bourguignon, CEO, So-Sure

1545 - 1605
Theatre 2
How IoT will Continue to Revolutionise The Insurance Industry
1545 - 1605
Theatre 3
Blockchain in Insurance: From Hype and Headlines to Tangible Use-Cases
1610 - 1650
Theatre 1
Panel: AI, Data & Risk: Shifting from Risk Protection to Risk Prevention
  • Why behavioural analytics can power the shift from reactive to preventative
  • How can insurers manage and utilise the explosion of data from connected devices?
  • Tangible Use-cases: How are things working in practice?
  • What are the wider benefits of predictive analytics across the sector?

Rachel Harrison-Smith, Group Chief Enterprise Data Architect, Bupa

Niamh McConville, Head of Claims Operations and Technical Support, Generali

1610 - 1650
Theatre 2
Panel: Digital Strategy, Culture and the Future of Work
  • How important is a digital culture and employee experience in today’s insurance landscape?
  • Can insurers achieve organisational resilience and what Does this actually look like?
  • How are Insurers developing the skills and talent to embrace emerging technologies?
  • Is the role of HR changing and why digital transformation could start here

Donna Wayman, Chief Operating Officer, Zurich Legacy Solutions – Moderator

1650 - 1730
Exhibition
Networking Drinks
Further Events
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About Insurance Transformation Summit

No matter where you are on your transformation journey, Insurance Transformation Summit provides inspiration and confidence to your next steps.

Join 80 industry leading speakers for keynote talks, fireside chats and themed panel sessions to deep-dive into topics and answer the most pressing industry questions.

Make lasting connections with like-minded leaders! Network and learn alongside colleagues and peers from the insurance industry.

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Wealth Management / London

Banking Transformation / London

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